We partnered with Inland Empire Health Plan (IEHP)—a not-for-profit Medi-Cal & Medicare health plan providing coverage to over 1.2 million Southern California residents—to create a bilingual mobile member portal and preventative health platform. These products empower members to take control over their vital health information and be proactive about their personal health.
Reduced cost of member communication by 3 million transactions per year
IEHP needed a way to improve engagement with their member community and provide quicker access to vital health information so that members receive better preventative care and improved individual health outcomes.
We paired with IEHP to create a bilingual mobile app that centralized IEHP members’ health records, physician information and medical claims. In addition, Smart Care generates a data-driven, personalized health plan and guides members on how to improve their cholesterol, blood pressure and weight management.
We parterned with American Heart Association to create actionable and personalized health plans with scientifically-backed guidelines for the IEHP Smart Care app, resulting in a healthier community through preventive health.
IEHP to access vital health information.
and high-cost administrative work required.
access to a health plan, physician information, health records and medical claims.
reduction in person to person interactions.
STRATEGIC PARTNERSHIPS
IEHP members had difficulty accessing a data-driven health plan after receiving recommendations from medical professionals. This disconnect caused members to miss important preventative health steps, such as adherence to medication, and have a limited understanding of their current state of health.
We led a community health project across multiple organizations to create CARA, a platform empowering patients to share health information within the largest non-profit health exchange in the US, Manifest MedEx. Through EHR sharing amongst professionals and family members, event reminders and a ride sharing partnership with Uber, members were able to take full control over their health outcomes.
to vital health information
to medication schedule
via mobile portal
to take medication
We worked with the highest levels of executive leadership, board and steering committees at IEHP to research, analyze and present key innovation strategies that would move the business forward.
GOAL
Recommend path forward for creating mobile version of existing web-only Provider Portal.
OUTCOME
Phased approach of prioritized functionality for mobile version of Provider Portal.
METHOD
GOAL
Reduce multi-million dollar loss for member transportation costs.
OUTCOME
Multiple innovative approaches, backed by research and data, to solve transportation challenges and drastically cut costs.
METHOD
GOAL
Identify mental health and wellness vendors to reduce expense of untreated depression.
OUTCOME
Market and feature analysis for over 15 mental health and wellness vendors and specific next steps to execute a plan.
METHOD
We run corporate innovation hackathons, speak at SXSW forums and as a venture studio fund & advise promising healthcare startups.
Our team’s expertise ranges from cutting-edge consumer products with Sony and Red Bull to innovative healthcare solutions for partners like CHLA and IEHP. To-date we’ve funded over 10 diverse healthcare startups that collectively have a $850M valuation. Imagine how we can help you!
Kevin Yamazaki